Terms & Conditions

COLLECTION & DELIVERY

COLLECTION

Collection is available from our studio in Tsuen Wan by appointment only. Appointment requires to confirm 2 days in advance.

Kindly note that Aesthetic is not responsible for any damage once the order leaves our studio. 

DELIVERY

Delivery service is required to booked in advance. It may not be able to arrange if notification time is less than 24 hours.

There is delivery charges from $200 and it is various and subject to delivery venue.

CANCELLATION

Deposit and payment is non-refundable.  

If the order is already in production or has been completed, no cancellation or re-schedule will be accepted.

BAD WEATHER ARRANGEMENT

All collection and delivery service will be suspended when Typhoon Signal T8 or above is hoisted. 

Orders affected by extreme weather would be rescheduled to deliver or pick up on the following day. Please contact us for the arrangement. Order cancellation and rescheduling due to extreme weather conditions is not acceptable.